Case 1
A project with results will go here.
AI automation for small businesses that starts with your customers
First I study your customers and competitors, then I automate what brings in money. Leads stop slipping through, and your team finds the system easy to use.
Find your growth pointsSound familiar?
Why some businesses are always on fire and others keep growing
Now: putting out fires
These are words from business owners I read while researching the market.
- ✕ More tools, more manual work
The amount of manual data entry is killing our productivity.
- ✕ A CRM nobody fills in
We had pipelines and automations, but in reality people just forgot to log things.
- ✕ Leads slip away
Respond once, then forget to follow up until it was too late.
- ✕ Everything is scattered
Everything from tracking supplier contracts to basic client follow-ups is just scattered across Excel, WhatsApp, and email folders.
- ✕ Numbers by hand
I spent 3 HOURS yesterday just doing manual data entry and trying to figure out which spreadsheet is the ‘latest’ version.
After: running on numbers
- ✓ Less workthe system fits the way you and your team already work.
- ✓ A CRM without manual entryleads from WhatsApp and Telegram land in it on their own.
- ✓ No lead gets losta bot replies right away, day and night, and every lead moves toward a deal.
- ✓ Everything in one placeleads, contracts and reminders live in one system.
- ✓ Numbers that update themselvesa dashboard shows your net profit, what a customer from each channel costs you, and which product makes money.
If even one line sounds like you, the rest of the page explains why it happens.
Why this happens
Automation usually gets built in pieces: a bot here, a CRM there, a spreadsheet on the side. Nobody looks at the business as a whole: where the money comes from, where it leaks, and what your customers care about. Even an audit looks at the team, and nobody looks at how customers buy.
So people automate what seems necessary and get the same chaos, only faster: the bot stumbles on what matters, nobody fills in the CRM, and you end up with more work.
How I work
- We figure it out together. On a call we map how your business runs: where customers come from, where leads get lost, what eats your time. I show you the weak spots, and you decide. If the result depends on your customers, I study them and your competitors.
- I gather data, then name a price. Positioning needs one kind of data, a CRM needs another. Until I have it, I don’t quote a price: a rough number would be wrong. Once the picture is clear, I send you the stages and the price, and we start with what matters most.
- I build and hand over in stages. I start the next stage once you’ve signed off on the previous one. I show you how to use the system and leave simple instructions. The code, access and data stay with you.
What I do
Understand your market
It is confusing who my target audience is.
- Market research: who your customers are, what they want and fear, why they leave, what competitors promise them.
- Positioning: how you’re different and which words to use so customers recognize themselves.
- A website that sells: I study the market and competitors first, then build a site where every block answers a pain or objection your customers have.
Automate
- Incoming leads from WhatsApp and Telegram: none get lost, each one moves toward a deal and lands in your CRM.
- Telegram bot with buttons: bookings, requests, answers to common questions.
- AI assistant: messages and voice notes sort themselves into your calendar and tasks.
- Round-the-clock data collection: competitor prices, contacts, reviews in one spreadsheet.
- Proposals built from a template and client data in minutes.
How much did you net last month?
Which product makes the most money, and which one only breaks even?
What does one customer from ads cost you?
I’ll bring your numbers together and show you the answers: cost and margin for each product, what a customer from each channel costs and how much they bring in over time. You see what makes money and what eats it, and we automate what pays off first. I collect all the data in one place: sales, expenses, bills and invoices. The result is a dashboard that updates itself.
Case studies
Case 2
A project with results will go here.
If on a call or during research I see that automation won’t help you, I’ll say so and won’t take the job. I fix mistakes in my work for free.
What’s included and what it costs
$50 an hour. After the brief I send you the stages and a price with a cap on hours, and you never pay more than the cap. Simple repeatable tasks, like a bot with buttons, come at a fixed price.
Payment: 30% upfront, 40% midway, 30% on delivery. Three rounds of revisions are included; a new feature is priced separately.
When can we start
Without a system, routine eats time every week. Small business owners in the UK estimate they spend about 11 hours a week on admin and finance, roughly six working days a month. SME Business Barometer by American Express and Small Business Saturday UK, 1,000 small business owners, 2026
I run every project myself, from the first call to launch. So I only take on a new one when I have time for it. If I don’t right now, I’ll tell you straight away and tell you when I can start.
You run the product, I run operations and the numbers
Strong product, but growth has hit a ceiling because operations eat your whole day? I’ll take them off your plate: I study your customers and set up marketing and automation. I only take a share of the profit that grows after I join.
Take operations off my plateFAQ
Will I be able to figure out how to use it?
Yes. Every system comes with a plain-language guide: what to click and what to do if something goes wrong. If needed, I train your whole team.
I’ve tried automating before and ended up with more work.
That happens when people automate what seems necessary. I start with what takes up most of your time right now and build the system into the way you already work. Nobody has to relearn anything.
Google Sheets and free tools are enough for me. Why anything more complex?
Often they are, and then I’ll tell you so. I build a lot on Google Sheets myself. Where the data lives doesn’t matter. What matters is that leads don’t get lost and the numbers add up.
Won’t I end up paying extra for subscriptions and changes?
I list paid services in the proposal along with the price, before work starts. Where free tools do the job, I use them. The price includes three rounds of revisions on what we agreed. If you need a feature that wasn’t in the agreement, we discuss terms separately.
I already have a CRM and sales managers. What would you add?
Then I’ll start there. I’ll look at where leads still get lost and where managers do the same thing by hand. If everything works as it should, I’ll tell you so.
My customers message me on WhatsApp and Telegram. They won’t switch to email or a website.
They don’t have to. Automation works where people already message you: we don’t move your customers anywhere.
What if the data gets lost?
Your data is stored in your own accounts, and you have access from day one. Even if the system breaks, the data stays where it is.
How long will it take?
Anywhere from a few hours to a few weeks, depending on complexity. I give an exact timeline in the proposal, along with the stages and price, once the scope is clear.
I already have a customer profile. Why research?
For a website and positioning, I check your profile against what customers say themselves. They often describe themselves differently from how the owner sees them, and a website only works when customers recognize themselves in it. This check is included in the price. Market research can also be ordered separately.
What if you disappear mid-project?
Payment is by stage: I start the next stage once you’ve signed off on the previous one. Disappearing mid-project would cost me my reputation, and that’s worth more to me than any job. You work with me directly. The code, access and data are in your accounts from the start.
What if the AI makes a mistake and tells a customer nonsense?
Simple things, like bookings and requests, run on buttons. Where a real conversation is needed, the AI replies using your business’s knowledge base: prices, services, rules. If the answer isn’t there or the question is tricky, it calls in a human.
My customers want a real person, not a bot.
Then the bot won’t talk for you. It collects the request, answers simple questions and hands the conversation to you or a manager, so you don’t spend time on the same things over and over.
Tell me where your day goes. I’ll see what I can take off your plate first and whether it’s worth doing at all.
Find your growth points